Author: retner

AI Customer Intent Detection Across WhatsApp & Email

AI understands customer intent across WhatsApp, email, and Instagram by combining behavioral data, contextual language analysis, and channel-specific engagement patterns into a unified decision model that adapts responses in real... Read More

AI Ecommerce Platform Comparison: Find the Right Fit

Retner is designed around the idea that customer conversations are revenue touchpoints, not just support interactions. It focuses on automating cart recovery, COD verification, repeat purchase nudges, support queries, and... Read More