Tag: Customer Experience

Invoca, the leader in AI-powered conversation intelligence for revenue teams, has announced Invoca for Multi-Location CX, a new conversation intelligence solution for multi-location and franchise brands that enables customer experience... Read More

PROS® (NYSE: PRO), a market-leading provider of SaaS solutions optimizing shopping and selling experiences, today announced that Grad Conn has joined the company as Chief Marketing Officer, reporting directly to... Read More

ActionIQ, the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that... Read More

The expanded collaboration will drive customer experience transformation, as Five9 continues to expand its international footprint, and closely aligns Five9 and Deloitte Canada’s proven success in partnering with Canadian companies... Read More

VHT, providers of premier customer experience solutions for over two decades, has announced that today it is renamed to Mindful, taking on its namesake solution for enterprise experiences. Mindful centers its... Read More

TrueNorth.co, a global fintech software development company, today announced the addition of Manisha Nair to the executive team as Head of Customer Success. Manisha will be pivotal in championing TrueNorth’s... Read More

MarketStar, the global leader in outsourced sales and B2B revenue acceleration, has secured a location for their EMEA headquarters in Dublin’s Central Park business district. The company plans to create... Read More

As the recruitment and retention of top talent remains a challenge across industries, Tanium continues to distinguish itself with a mission-first culture focused on customer success and employee enablement. This... Read More

MATRIXX Software, a global leader in 5G monetization solutions, today announced its partnership with CompaxDigital, a provider of cloud-native Business Support Solutions (BSS). The two companies are working with several... Read More

Talkdesk Inc., a global cloud contact center leader for customer-obsessed companies, today released its newest research report, Winning Gen Z Through Exceptional Customer Service. The report discovered that while 88%... Read More