Tag: Customer Experience

Today, ScaleFluidly, Inc. announced the launch of the unified quoting platform QuoteCX, a flagship product designed to empower small and mid-sized businesses to focus on customer experience by streamlining and... Read More

7 Types of Customers: How they Purchase?

Following are the types of customers before they purchase Bargain Hunters This type of customer is aiming to get the best possible deal. Good discounts and huge deals attract them. They expect... Read More

What is Customer Satisfaction Score (CSAT)?

Customer Satisfaction Score (CSAT) is a metric that shows how satisfied your customers are with your company’s products or services. CSAT is an important measure of customer experience for organizations.... Read More

Strategy to Create a Great Customer Experience

Customer experience – a buzzword of business in 2022, is booming in popularity. Everyone is now aware of how important a customer experience is in retaining customers and scaling the... Read More

Lightspeed Commerce Inc. (NYSE: LSPD) (TSX: LSPD), the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer experiences, today announced that the Company has... Read More

CBTS, a leading provider of global communications, cloud, infrastructure, and consulting services for enterprise organizations, announces its new product, CXsync Cloud Contact Center. The solution enables small and midsize businesses... Read More

1. Can you tell us more about yourself and your career before Acquia? My roots are in Iowa, where I grew up on a farm. I got my degree in Computer... Read More

1. Can you tell us more about yourself and your career before Acquia? My roots are in Iowa, where I grew up on a farm. I got my degree in Computer... Read More

5 Stages of Customer Journey and How to Measure Them

The five stages are divided into pre-sales stages) and, obviously, post-sales stages. Here is the framework, • Awareness (pre-sale) This stage comes through different marketing techniques, data gathering, research, disclosure, clear informing,... Read More