Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor

Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor
1 . Windows: Download HP Print and Scan Doctor.
. Mac: Use Diagnose & Fix through HP Smart. Learn more here
2 . Run HPPSdr.exe from the download location on your computer.
3 . Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
. If your printer is not listed, turn it on and click Retry.
. If there is a connection problem, follow the instructions in the tool.
4 . Click Fix Printing.