When it comes to embracing a digital mindset, shifting from the centuries-old traditional system of paperwork is a battle still being fought by many enterprises in the insurance industry. While several have adopted digital means, many still rely on manual processes that require their employees to work through complex documents with customers waiting for prolonged hours for their claims to be processed.

With the advancement of deep learning techniques, artificial intelligence is constantly progressing towards living up to its promise of being able to mimic the perception, reasoning, learning, and problem-solving skills of the human mind. When it comes to the insurance industry, AI will be able to make a huge impact as the current state of ‘detect and repair’ will change to ‘predict and prevent’ thus ushering in a huge transformation in every aspect of how enterprises run their business. Read about all that AI is capable of doing for the insurance claims process in this blog post!