Customer Experience platform,Birdeye releases 1st Annual Report

Birdeye, the all-in-one Experience Marketing platform for multi-location businesses, today released its first annual report on the reviews economy entitled, “The 2021 State of Online Reviews.” Birdeye analyzed its own customer data – comprised of 60,000-plus businesses – to understand the effects of the pandemic on online review generation and management, as well as the resulting takeaways for industries, such as retail, automotive, healthcare, and beauty and wellness.

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